Effective Date: December 15, 2024
Last Updated: December 15, 2024
1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Property information (address, condition, estimated value)
- Financial situation details related to foreclosure
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring websites
- Device information
2. How We Use Your Information
We use your personal information to:
- Provide foreclosure assistance and real estate services
- Contact you regarding your property and situation
- Send you our free resources and educational materials
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
4. Third-Party Services
Our website uses the following third-party services:
- Google Analytics: For website analytics and performance tracking
- ConvertKit: For email marketing and automation
- Google Sheets: For data storage and management
- Facebook Pixel: For advertising and analytics
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
- Data portability
- Withdrawal of consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.
8. Email Communications
By providing your email address, you consent to receive:
- Educational content about foreclosure prevention
- Updates about our services
- Marketing communications (you can unsubscribe at any time)
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us: